Frequently Asked Questions (FAQs)

Yes! To travel with Palopianos, you will need a passport with at least 6 months of validity from the date of the trip. If you don’t have one yet, we recommend applying for it in advance — ideally at least two weeks before departure.

It depends on the destination: Cape Verde (Barlavento & Sotavento): No visa is required, but you must pay an entry fee of approximately €30. You can pay this fee upon arrival at the airport by debit/credit card — or take care of it online before your trip through the website ease.gov.cv.(http://ease.gov.cv) We recommend completing this process at least 5 days in advance. São Tomé and Príncipe: For stays of up to 15 days, no visa is required for citizens of Portugal, the European Union (EU/Schengen Area), and the USA.

In Cape Verde, the flight includes a carry-on bag up to 8 kg (dimensions 55x35x25 cm). If you’d like to bring checked luggage (23 kg), you can request it at the time of registration — this option has an additional cost. In São Tomé, flights are purchased by the traveler, so the included baggage depends on the airline.We always provide suggestions and can assist with the booking if needed.

Yes, of course! If you value your privacy or prefer to stay alone, you can opt for a single room by paying a supplement of €200. Just indicate this preference at the time of registration.ção.

Of course! Many of our travelers join this adventure on their own. During the trip, you’ll always be accompanied by experienced local guides and share unforgettable moments with the group. At the same time, everyone has the freedom to manage their own time — there will always be free moments for you to enjoy as you wish. If you prefer, you can also travel with your family or your own private group. Just let us know your preferences when registering.

Traveling light is always the best option! We recommend bringing only the essentials and keeping within the allowed baggage size/weight to avoid any issues with the airline. Essentials for your bag: • Light and comfortable clothing • Appropriate footwear for walks and the beach • Hat, sunscreen, and insect repellent • Swimsuit and a positive attitude In São Tomé, the climate is hot and humid. In Cape Verde, the climate is mild year-round, with tropical breezes and plenty of sunny days.

There are no mandatory vaccines for any of the destinations. If you’d like a more personalized medical opinion, you can always schedule a travel health consultation before departure.

You can register directly on our website by following the steps in the booking form, or send us an email if you prefer a personalized trip. For more details, check our Terms and Conditions.(https://www.palopianos.com/termos-e-condi%C3%A7%C3%B5es)

Our groups are always designed to provide an authentic and close experience. We work with a limited number of participants to ensure comfort and good companionship throughout the trip. If you’d like to know more about the group size of a specific program, send us a message or check our Terms and Conditions.(https://www.palopianos.com/termos-e-condi%C3%A7%C3%B5es)

Registrations are accepted on a first-come, first-served basis — individually, as a couple, or as a group. Once your registration is confirmed, you will receive an email with all practical information, recommended flights, and useful tips to help you prepare.

The selected accommodations follow our values of sustainability and responsible tourism. They are small local businesses, always ensuring the necessary standards of hygiene, comfort, and safety. We work with partners who welcome you with care and make you feel at home.

• Accommodation with breakfast • Main meals • Local transfers • International and/or inter-island flights • Touristic experiences and activities • Dedicated local guide • Support before, during, and after the trip • Contribution to local social projects • Travel insurance Note: The inclusion of each item may vary depending on the chosen program. Check the specific program page or our Terms and Conditions (https://www.palopianos.com/termos-e-condi%C3%A7%C3%B5es)to know exactly what is included.

• International or inter-island flights • Travel insurance (optional but recommended) • Alcoholic drinks • Meals not listed in the program • Personal and extra expenses • Hotel and airport fees • Supplements (single room, extra luggage, additional experiences, etc.) Note: Excluded items may vary depending on the program. Check the specific details of each destination or our Terms and Conditions (https://www.palopianos.com/termos-e-condi%C3%A7%C3%B5es)for more information.

We have a portfolio of touristic experiences that you can add to your program — from diving and hikes to cultural visits or local workshops. If you have a different idea in mind, challenge us! We’re always available to adapt and make your trip even more special. Additional costs will be communicated if you choose to include any of these experiences.

We know that unexpected events can happen, and we will do our best to help. Cancellation, refund, or rescheduling conditions vary depending on the program and the timing of the request. Check our Terms and Conditions (https://www.palopianos.com/termos-e-condi%C3%A7%C3%B5es)for all the details. If you need assistance, get in touch with us — we’re here to help!

If we have to cancel for any reason (force majeure, lack of participants, or flight issues), you will receive a full refund. Check our Terms and Conditions (https://www.palopianos.com/termos-e-condi%C3%A7%C3%B5es)for all the details. If you need assistance, get in touch with us — we’re here to help!

We are not responsible for changes or cancellations made by airlines. However, we are here to support you — we contact the airline, assist with refunds or rebookings, and ensure you are always informed. Check our Terms and Conditions (https://www.palopianos.com/termos-e-condi%C3%A7%C3%B5es)for all the details. If you need assistance, get in touch with us — we’re here to help!

Yes, we have a policy for donations and support for local projects. If you’d like to contribute, just let us know — we’ll send you the necessary information and help direct your support where it’s most needed. We’re always available to act as a bridge between you and the communities that welcome us so warmly.

We’re here for you! Get in touch with us via Instagram or send an email to palopianos.pt@gmail.com (mailto:palopianos.pt@gmail.com)— we love helping you prepare your trip.